Hi, fellow players. We are alarmed by the growing number of players who have gotten their accounts stolen by certain members who ask for their passwords. The scammers usually pose as 'members' of the Arena staff (Admins/Global Mods/Moderators), and promise to promote you as 'moderator' in exchange of your account's password. All such claims are fake!

Please DO NOT believe such requests.

Here is a sample Private Message:
Quote:
" hi, you seem your very good at this game would you want to be moderator, i need your pass to put it, and im the admins right hand man and i look if some1 spam or something against rules so do you want. it takes only 20 min"

Please remember that your account is your responsibility. It is basic Internet common-sense not to give out your password to complete strangers. We, the Soul-Arena staff, will never ask for your password. No one in the Soul-Arena staff should ever ask you for your password.

Remember that your password and account are your responsibility, and if anyone asks you for it to either join their clan or unlock characters, etc. don't give it out to them. If you do so, the Soul-Arena Staff has no accountability if your account is stolen and is NOT required to return it, as it is just a burden that distracts us from doing more important things.

However, If in the case that your account has indeed been stolen, you may feel free to contact the Soul-Arena staff with valid proof that the account was yours with as much information as possible, and we may possibly return your account, if we have enough spare time to do so. But there are no guarantees.

In short:
1) Moderators and rest of the staff will never ask for your password.
2) There are no cheats or hacks to lvl up.
3) Your account can and will get stolen if you give your password out